Shipping costs are calculated automatically at checkout based on your delivery address, cart contents, and selected shipping method.

You’ll see the exact cost before payment – no surprises!

Free Shipping: Orders over €150 to EU & US destinations qualify for free standard shipping! 🎉

For detailed shipping information and delivery times, visit our Shipping Information page.

We accept the following payment methods:

Credit & Debit Cards:
Visa, Mastercard, American Express, Maestro

Bitcoin & Lightning Network:
Bitcoin (on-chain) – confirms in 10-60 minutes
Lightning Network – instant confirmation ⚡

Other:
Apple Pay, Google Pay

All payments are processed securely. We never store your card details.

Production time: 3-7 business days
All products are made-to-order specifically for you.

Shipping time (after production):

Europe: 6-8 business days
USA: 3-4 business days
International: 10-20 business days

Total delivery time = Production (3-7 days) + Shipping time

You’ll receive a tracking number via email once your order ships.

Note: During seasonal peak times (e.g., Christmas) or for larger quantities, delivery times may vary.

Your security and privacy are our top priorities:

Payment Security:
All card payments processed via PCI-compliant providers
We never see or store your card details
SSL/TLS encryption for all transactions

Data Protection:
Full GDPR compliance
Servers located in the EU
Your data is never shared without consent
You can request or delete your data anytime

Look for the padlock 🔒 in your browser – that’s our secure SSL certificate protecting your checkout.

Read our full Privacy Policy for details.

1. Order placed: You receive confirmation email immediately

2. Order processing (1-24 hours): Payment verified, sent to production

3. Production (3-7 days): Your item is printed fresh at a facility near you, quality checked, and packed

4. Shipping (3-20 days): Package handed to courier, tracking number sent to you

5. Delivery: Enjoy your Bitcoin merch!

Why print-on-demand?
We create products only after you order – better for the environment, fresher quality, no old stock. We work with facilities worldwide, so your order ships from the location closest to you for faster delivery and lower carbon footprint.

Yes! You will receive:

1. Order confirmation email – immediately after purchase

2. Invoice (PDF) – attached to shipping confirmation email

3. Invoice download – available in your account under “My Orders”

The invoice includes order number, itemized products, prices (including VAT for EU customers), shipping costs, and total amount paid.

For business customers needing specific invoice formats or with a VAT number, please contact us at office(at)bitcoin-wear.com before ordering.

Every product has a detailed size chart in the product description!

To find it:
1. Go to product page
2. Look for “Size Guide” or scroll to description
3. Compare measurements with a similar item you own

Tips:
✓ Check both width AND length
✓ When in doubt, size up
✓ Different products fit differently – check each chart

Still unsure? Email us at office(at)bitcoin-wear.com with your measurements and we’ll help!

Important: Because all items are custom-made for you, we cannot accept returns for size or color changes.

We DO accept returns for:
✓ Defective items
✓ Wrong size/color sent
✓ Damaged during shipping
✓ Manufacturing defects

If you receive a defective or incorrect item, contact us within 4 weeks at office(at)bitcoin-wear.com with photos and your order number. We’ll send a replacement or refund.

That’s why size charts are so important! Check carefully before ordering.

Read our full Return & Refund Policy for details.

We work with print-on-demand partners who have facilities around the world. Your order will be produced and shipped from the facility closest to you.

Benefits:
✓ Faster delivery times
✓ Lower shipping costs
✓ Reduced carbon footprint

This is why we can’t give exact shipping costs upfront – they depend on which facility produces your order. You’ll always see the exact cost at checkout before payment.

EU customers: No additional fees – prices include VAT

US customers: Generally no customs fees for normal orders

International (outside EU/US): You may be responsible for customs duties and import taxes collected by your local customs authority upon delivery. These fees are NOT included in our prices and vary by country.

Customs regulations vary from country to country. Please check with your local customs office to see if they charge duties and taxes on international purchases.

More info on our Shipping Information page.

Yes! Once your order ships, you’ll receive:

✓ Shipping confirmation email with tracking number
✓ Tracking link to follow your package
✓ Delivery updates

You can also track by logging into your account → “My Orders” → Click order number.

My order should be here but isn’t. What now?
1. Check tracking link in your email
2. Verify shipping address in confirmation email
3. Ask at local post office
4. Check with neighbors

If package wasn’t delivered and address was correct, contact us at office(at)bitcoin-wear.com with your order number.

Orders can usually be canceled within 24 hours of placing them, before production starts.

Contact us immediately at office(at)bitcoin-wear.com with your order number and “CANCEL ORDER” in the subject line.

After production starts: Orders cannot be canceled as your item is already being made specifically for you.

The earlier you contact us, the better chance we can cancel!

Yes! We ship worldwide.

We have production facilities in multiple countries, so your order ships from the location closest to you – whether you’re in Europe, the USA, Asia, or anywhere else.

Delivery times:
Europe: 9-15 days total
USA: 6-11 days total
Rest of World: 13-27 days total

Visit our Shipping Information page for complete details.